Privacy Policy

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you interact with our site or place an order, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing or shipping address
  • Photos or other media you voluntarily share for VR experiences

b) Non-Personal Information

We also collect data that does not personally identify you, such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the site

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process your orders and deliver VR experiences
  • To personalize and improve our services
  • To respond to your inquiries and support requests
  • To send important updates, offers, or promotional messages (you can opt-out anytime)
  • To enhance website functionality and user experience

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

  • Service Providers: Trusted partners who assist in payment processing, delivery, and technical support.
  • Legal Requirements: Authorities if required by law, court order, or to protect our legal rights.

4. Data Security

We use industry-standard security measures (SSL encryption, secure servers, and restricted access) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing emails.
  • Withdraw consent at any time.

To exercise these rights, contact us at 📩 support@happytears.in


6. Cookies and Tracking Technologies

We use cookies to improve site performance and user experience. You can disable cookies through your browser settings, but some features may not function properly without them.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” Your continued use of our website means you accept those changes.